Discussion:
[p4] P4V freezing after connecting
Michael Mirman
2016-12-09 03:28:10 UTC
Permalink
There can be lots of reasons for freezing (or perceived freezing) of P4V.
Did you try to reboot your machine? That's the first thing to try.
The second thing to try is to remove %userprofile%\.p4qt folder.

Other thoughts:

Do you get the initial login dialog where you specify user id and optionally workspace?
If no, do you have it set not to show that dialog?
If yes, the removal of %userprofile%\.p4qt should bring it back.
If no, I would try to uninstall the client and reinstall it.
If yes, do you have the workspace specified in that dialog?
If yes, remove the workspace from that dialog. It's so much better to switch workspace after P4V comes up. Sometimes, a wacky workspace causes the initial commands P4V runs against that workspace take sort of forever, and it looks like P4V hangs.

Finally, ask a Perforce admin to look at the p4d log (or broker log if your deployment uses broker) to see if your client shows up after you start P4V. The last command in the log may give you a clue what is wrong.
For example, I know a case when the client will hang being unable to authenticate the user if the broker cannot route the client. (Long story, and if these things don't sound familiar, don't worry: it's not your case.)
--
Michael Mirman
MathWorks, Inc.
508-647-7555

-----Original Message-----
From: perforce-user [mailto:perforce-user-***@perforce.com] On Behalf Of archangel
Sent: Thursday, December 8, 2016 8:20 PM
To: perforce-***@perforce.com
Subject: [p4] P4V freezing after connecting

Posted on behalf of forum user 'archangel'.

(this is latest Windows version P4V)
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Michael Mirman
2016-12-09 12:30:38 UTC
Permalink
Do you have a workspace selected in the initial dialog? (don't)
Do you have workspaces that are not local and need to be mounted (net use)?
I will also assume that you have Applets disabled, so it cannot be the reason for stalling...
Is this 2015.2 (latest) or older client?
--
Michael Mirman
MathWorks, Inc.
508-647-7555

-----Original Message-----
From: perforce-user [mailto:perforce-user-***@perforce.com] On Behalf Of archangel
Sent: Friday, December 9, 2016 4:15 AM
To: perforce-***@perforce.com
Subject: Re: [p4] P4V freezing after connecting

Posted on behalf of forum user 'archangel'.

Thanks for all the advice!

Its our first time using Perforce and was wondering if others who had similar
experiences which they solved.

In answer to your suggestions, yes I have tried all those steps. The only one
which works is a reboot.

I always get the initial login dialog without problems, it progresses to the
next screen which seems to have successfully connected but then immediately
freezes.

Oddly it does not freeze every time it is opened, just sometimes. Once it has
froze, restarting the app wont help, a reboot is required

Thanks again
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